Hi, I’m Onyx Batista, a Retention & Lifecycle Marketing Manager specializing in CRO

I help CPG and DTC brands grow through lifecycle strategy, email revenue, and conversion-focused storytelling. Most of my work lives in email and content, supported by funnel optimization and cohesive brand touchpoints across the customer journey.

Hi, I’m Onyx Batista, a Retention & Lifecycle Marketing Manager specializing in CRO

I help CPG and DTC brands grow through lifecycle strategy, email revenue, and conversion-focused storytelling. Most of my work lives in email and content, supported by funnel optimization and cohesive brand touchpoints across the customer journey.

I help companies align brand, marketing, websites, content, and SEO to drive clarity, conversion, and long-term growth.

Past Clients

Where I Create Impact

I work with CPG and direct-to-consumer brands looking for sustainable growth beyond launches and promotions. My focus is on retention, lifecycle marketing, and CRO, using email and content as core revenue drivers rather than isolated channels.

I help teams design and optimize lifecycle systems that support the full customer journey, from acquisition and onboarding to repeat purchase and reactivation. My role often sits between strategy and execution, guiding what to say, when to say it, and how it shows up across funnels, touchpoints, and platforms.

👉 Impact, by the Numbers

Across 15+ years, I’ve helped CPG and DTC brands grow through lifecycle strategy, retention systems, and performance-driven execution. These numbers reflect cumulative impact across revenue, conversion, and customer growth.

$5M+

Generated in eCommerce Revenue

$2M+

Revenue driven via email and retention

500K+

Orders influenced through lifecycle campaigns

1M+

Audience growth via content and owned channels

30% avg

Lift from CRO and lifecycle optimizations

5K+

Email and lifecycle campaigns executed

Case Studies

Read Hemper Case Study
Read Moonwlkr Case Study
EXPERIENCE

Lifecycle Impact at a Glance

Building lifecycle and CRM systems that support acquisition, repeat purchase, re engagement, and long term customer value across ecommerce funnels.

Driving meaningful revenue through email campaigns, automated flows, and lifecycle optimization that support conversion and retention.

Guiding creative, content, and messaging to support funnel stages, retention strategy, and consistent brand experiences across channels.

How I Help Brands Grow

Get in touch